Privacy Policy
last updated on November 02, 2022
Effective Date November 2, 2023

This Privacy Policy describes the policies of Grupo Sercore, email: info@sercore.com, phone: +34918845429 on the collection, use and disclosure of your information that we collect when you use our website (https://sercore.com). By accessing or using the Service, you agree to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We can modify this Privacy Policy at any time without notice and we will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days after the revised Policy is posted on the Service and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you periodically review this page.

  1. INFORMATION WE COLLECT:

    We will collect and process the following personal information about you:

    1. First and last name
    2. Email
    3. Mobile
    4. Company

  2. HOW WE USE YOUR INFORMATION:

    We will use the information we collect about you for the following purposes:</ p>

    1. Marketing/ Promotional

    If we want to use your information for any other purpose, we will ask for your consent and use your information only upon receipt of your consent and then only for the purposes for which you consent, unless otherwise required by law.

  3. RETENTION OF YOUR INFORMATION:

    We will keep your personal information with us for 90 days to 2 years after users cancel your accounts or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record/report keeping in accordance with applicable law or for other legitimate reasons such as compliance with legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, none of which identifies you (directly or indirectly), may be stored indefinitely.

  4. YOUR RIGHTS:

    Depending on applicable law, you may have the right to access and rectify or delete your personal data or receive a copy of your personal data, restrict or oppose the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you have given us to process your data, the right to lodge a complaint with a legal authority and any other rights that may be relevant under applicable laws. To exercise these rights, you can write to us at info@sercore.com. We will respond to your request in accordance with applicable law.

    Please note that if you do not allow us to collect or process the required personal information or withdraw the consent to process it for the required purposes, you may not be able to access or use the services for which your information was requested.

  5. Cookies ETC

    For more information about how we use these and your choices in relation to these tracking technologies , see our Cookie policy.

  6. SECURITY:

    The security of your information is important to us and we will use reasonable security measures to prevent loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and accordingly cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  7. RESPONSIBLE FOR COMPLAINTS/DATA PROTECTION:

    If you have any queries or concerns about the processing of your information that is available to us, you can send an email to our Complaints Officer at Grupo Sercore, -, email: info@sercore.com phone +34 91885420. We will address your concerns in accordance with applicable law.